About Us
What We Do
North Star Education Consulting helps state agencies navigate the complex requirements of the Individuals with Disabilities Education Act (IDEA).
From designing complaint systems and training staff to conducting impartial investigations, our work guides agencies toward stronger, more transparent dispute resolution processes.
We believe every system benefits from clear direction—and every team deserves a reliable guide.
Areas of Expertise
We deliver comprehensive support to help agencies build, manage, and refine IDEA-compliant systems that ensure consistency, efficiency, and integrity.
Training
North Star equips teams with the knowledge and tools to navigate IDEA dispute resolution effectively. Through tailored training and coaching, we help staff build the skills and confidence needed to ensure fair, compliant outcomes.
Process Design
We assist state educational agencies in designing and refining IDEA complaint and dispute resolution processes. From workflow mapping to documentation tools and communication protocols, our work helps ensure systems are efficient, consistent, and compliant.
Neutral Complaint Investigation
We conduct impartial, IDEA-compliant investigations grounded in each state’s unique policies, procedures, and regulatory framework. Our approach ensures accuracy, timeliness, and consistency for SEA-specific requirements while maintaining complete neutrality and integrity.
Complaint System Support
North Star helps agencies chart clear, functional systems for managing IDEA complaints—from intake and tracking to resolution and reporting. We build processes that are compliant, consistent, and easy to navigate for both staff and stakeholders.